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FAQ

  • What is Mă-Kè Bonsai Portugal?
    Mă-Kè Bonsai Portugal is a dedicated bonsai nursery and education hub based in Central Portugal, focusing on sustainable practices, workshops, and the cultivation of exquisite bonsai trees.
  • Where are you located?
    We are located in Vila Pinheiro, Bairradas, Landal, Central Portugal. It is about 10 km from Rio Maior, 18 km from Obidos, 20 km from Caldas da Rainha, 40 km from Santarém, 50 Km from Lisbon. Visitors are welcome by appointment or during scheduled workshops and events.
  • What types of bonsai trees do you offer?
    We offer a variety of bonsai trees, including Olives, Fig, Korean Hornbeam, Pistacio, Junipers, and more.
  • How do I care for my bonsai tree?
    Each bonsai species has specific care needs. Visit our Care Page for detailed guides on watering, pruning, repotting, and seasonal care.
  • Are your bonsai trees suitable for beginners?
    Yes! We have a selection of beginner-friendly bonsai trees along with beginner workshops to help you start your bonsai journey.
  • Do you offer bonsai workshops?
    Yes, we offer workshops for all skill levels, from beginners to advanced enthusiasts. Check our Program List for upcoming sessions.
  • Can I book a private workshop?
    Absolutely! Private workshops can be arranged upon request. Please contact us directly for more information
  • What is the medium of Instruction?
    All Courses and Workshops are conducted in English
  • Are tools and materials included in the workshops?
    Yes, all necessary tools and materials are provided during our workshops unless stated otherwise.
  • Do you ship bonsai trees internationally?
    Currently, we ship bonsai trees within Portugal and select EU countries. Please check our Shipping & Returns Page for more details.
  • What is your return policy?
    We offer a hassle-free return policy for eligible products. For detailed information, please refer to our Shipping & Returns Page.
  • How long does delivery take?
    Delivery times vary depending on your location. Typically, orders are delivered within 5–7 business days.
  • Do you offer gift cards?
    Currently we do no offer Gift Card.
  • How do I book a workshop or tour?
    You can book workshops or tours directly through our Book Online page.
  • What payment methods do you accept?
    We accept all major credit cards, bank transfers, and digital payment options.
  • Can I cancel or reschedule my booking?
    Yes, you can reschedule or cancel your booking according to our Cancellation Policy, detailed on our Terms and Conditions Page.
  • How can I contact Mă-Kè Bonsai Portugal?
    You can reach us via: Email: info@makebonsai.com Phone: +351 820 755 Contact Form: Available on our Contact Us Page
  • What are your operating hours?
    Our nursery operates by appointment only. Please get in touch to schedule your visit. We are normally available from 10 am to 5 pm Tue - Saturday, 10 am - 1 pm on Sundays and Closed on Mondays.
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